HEATERK's AFTER SALES SERVICE

We conduct thorough inspections of each package before shipping to ensure that the product reaches the customer in impeccable condition.

However, in shipping, it is inevitable to encounter unexpected situations, so you must be reminded that you should check whether there is any problem with the product as soon as you receive the goods.

Please get in touch with our customer service staff for service support if you encounter a problem as soon as possible.

If you need to return or exchange any product, download our product return form and fill it out according to the actual situation, then return the completed form together with the product. After receiving the goods, we will check the problem as soon as possible and process a refund for you.

PS:

Please send the product along with the return slip to the following address：

Huangtang Industrial Zone,

Xuxiake Town,

Wuxi City,

Jiangsu Province, China